PORTOBELLO ANTIQUES DEALERS ASSOCIATION CODE
OF PRACTICE

Members of PADA must:

1. Either show the full price of each item clearly on a ticket or have a book in which the description of each item and its full price are recorded. This information must be shown to potential customers on request.
2. Give customers as much information about each item as is reasonably possible: for example, the materials from which the item is made, the name of the maker if known, the approximate date of manufacture and any major restoration.
3. Issue customers with a proper invoice showing the description of the item as shown on the label or described verbally, the price at which the item was sold and the name, address, telephone number and VAT registration number, if applicable, of the member.
4. Record all payments or deposits clearly, showing the terms on which the advance payment or deposit was taken and the date on which the balance must be paid.
Members must not:
1. Misrepresent or attempt to confuse or mislead members of the public or falsely describe any item they are attempting to sell or buy.
2. Misrepresent their membership of PADA as a guarantee of authenticity of any item offered for sale.
PADA offers a conciliation service for customers and members who feel that they have been unfairly treated and where customer and member have not been able to resolve their dispute. Members are expected to co-operate in this procedure.

The Association has the following honorary officers:

Chairman:
Costas Kleanthous,

Treasurer:
Geoffrey Knowles,

Secretary:
Ann Swift.

Company Registration No. 3086215. Registered in Cardiff, Wales.

Contact information

Portobello Road Antique Dealers Association
111 Portobello Road W11 2QB

Te/Fax: 020 7229 8354 (ANTIQUES ENQUIRIES ONLY)

E-mail: (antique enquiries only)
info@antiquesportobelloroad.co.uk
Internet: www.antiquesportobelloroad.co.uk

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